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New Bear Takedown problem!**problem resolved**

Started by Kenny Henderson, May 28, 2022, 08:58:00 AM

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BigJim

I wish I could say that we never made a mistake here as well.. unfortunately it happens too often! In a day when things can be purchased one day and in use the next, there is this great deal of disappointment felt when we have to wait for anything.. or wait again.
Bear will make good on it. It won't be their last mistake, but they aren't happy about problems either.

I see more than my fair share of bows that should have never left the builder.. problem is that most couldn't tell the difference and unlike a motor or a machine, those bows will shoot as well as one that was straight and true.
The issue in question is a simple mistake of two limbs getting mixed up before final writing. The alignment bushing damage is caused from tighter tolerances and the limbs having to rotate in to place. This has been going on at least as long as they have been installing the brass alignment sleeves.
A simple bump with the heel of the hand will set them in place or dislodge them for disassembly. Much more than that and their might be a problem.. and yes Bear will make it right.
BigJim
http://www.bigjimsbowcompany.com/      
I just try to live my life in a way that would have made my father proud.

blacktailbob

If Fred were alive heads would roll over this kind of carelessness.
islandgraphics@bellsouth.net

Islandgraphicsfl.com

BigJim

If Fred were alive, it would be the same as it is now.. you don't think they had issues then? .. they didn't have the internet back then! notable problems didn't leave the area. It's not just Bear either. Anyone with a workforce is having issues now.
BigJim
http://www.bigjimsbowcompany.com/      
I just try to live my life in a way that would have made my father proud.

blacktailbob

Sure, everybody makes mistakes but this is kind of like getting new tires on your truck and discovering two very different sized tires were put on it.  :knothead:
islandgraphics@bellsouth.net

Islandgraphicsfl.com

Kirkll

Big Foot Bows
Traditional Archery
bigfootbows@gmail.com
http://bigfootbows.com/b/bows/

BigJim

Yes blacktailbob
. Comparable issue. But once the problem is discovered,  it can be rectified without having to draw and quarter anyone.
If we only think back to all the mistakes we've made.. May those without, cast the first stone!
BigJim
http://www.bigjimsbowcompany.com/      
I just try to live my life in a way that would have made my father proud.

BillyJack1975

I've got 2 Kodiak takedowns with #3 and #1 limbs. I've got no complaints or regrets with mine. I keep limb contact points waxed to prevent any noise. Besides that they've been great.
Someone mixed up the limbs for sure. When you've got X amount of employees working on the production, assembly and shipping, this stuff just happens.
Nice thing with a custom Boyer is it's usually one or just a couple who've got their hands on the bow. Even then, sometimes things get a little jacked up.

JR Chambers

Well said Big Jim. This is a different work force now. Yet another reason I retired early.

Tim Reese

I'm in manufacturing and so I get no one can make anything in quantities and not have issues from time to time. I totally get it. And even our inspection people miss QC standards time to time. But I think it's such a bummer to us since these are our passion and hobby so just stings more than when we get a bad item from say wal Mart or whatever. Good luck and hopefully you get this resolved in a way you feel taken care of.
66" Northern Mist Superior
68" Howard Hill cheetah

Orion

I agree with Woodchucker and Big Jim.  I, too, have had a few problems with new Bear limbs, but Bear stood behind them and replaced them, and fairly quickly.  A lot of things are bollixed up in the world nowadays. Bear is trying to keep it together.  I do think they could do better on quality control, however.  Miss matched limbs, mis marked limbs, limbs that don't fit, etc., should be discovered at the factory and never sent out. 

blacktailbob

At least it wasn't a week before heading on a distant remote hunting trip. 
islandgraphics@bellsouth.net

Islandgraphicsfl.com

PrimitivePete

I have to add, let's not dismiss that others have made similar errors as well, it's not limited to Bear. As long as the issue is handled and rectified, then it becomes more of a disappointment rather than a problem.

woodchucker

Maybe it's just me...??

I have wanted a Bear T/D all my life. I bought my first one in 2015 after wanting one for over 40 years.
I was happy as a clam with it, and was planning on it being the last new bow, I was ever going to buy.

In 2020, Bear brought back the new Mag-handle. I called Big Jim, and got on his list for a "Moss Green"...
When it arrived, it was after hunting season, so I just put it together and shot it. I was pleased as punch!!
I hunted with it last year, but it just didn't "feel lucky" so I switched back to my Red Stripe.
Last month, I was browsing 3Rivers, and ordered a Camo Mag A-handle. Just couldn't help myself... :banghead:
It came a couple weeks ago, and I LOVE IT!! I set it up, and put my Bear/Selway quiver on it.
I'm going to hunt with it this year, and untill I blood the tip, NO switching! LOL :archer:

Bob mentioned, "At least it wasn't a week before heading on a distant remote hunting trip"
Well, I have never made a "trip" more than a few hours, to hunt....
BUT, If I was going too? I wouldn't be taking a new bow that I'd just received...

I'd take the bow I have years of confidence in!! Maybe it's just me??  :dunno:
I only shoot WOOD arrows... My kid makes them, fast as I can break them!

There is a fine line between Hunting, & Sitting there looking Stupid...

May The Great Spirit Guide Your Arrows..... Happy Hunting!!!

LookMomNoSights

Now you have to wonder........is someone else getting a bow with 2 different non compatible limbs?!
Not acceptable and should have never happened.   If you decide to stick with the Timberhawks,  that ain't bad thing by any stretch.  Very nice bows and super smooth.  Shot several, liked them all......  maybe I'll own one at some point.  Good luck with Bear,  they will absolutely make it right,  hope you won't have to wait too long if you decide to keep the bow  :thumbsup:

Alexander Traditional

Quote from: LookMomNoSights on June 01, 2022, 09:13:19 AM
Now you have to wonder........is someone else getting a bow with 2 different non compatible limbs?!
Not acceptable and should have never happened.   If you decide to stick with the Timberhawks,  that ain't bad thing by any stretch.  Very nice bows and super smooth.  Shot several, liked them all......  maybe I'll own one at some point.  Good luck with Bear,  they will absolutely make it right,  hope you won't have to wait too long if you decide to keep the bow  :thumbsup:


Funny I was thinking the same thing. I guess things happen,glad someone figured it out.

Russell Southerland

Geezzz,... it seems customer service has really slacked off over the last couple of years.  I've notice lots of things lately.  Like not returing phone calls for one like stated on another thread.  I'd send it back ASAP.

BigJim

russel Southerland, as far as I have seen, no one has said customer service has slacked off any and as of yet, we don't even know if he tried to contact Bear.

There customer service is as good if not better than most any and I would have no concerns. however, customer service should go both ways.. Customer contacts company and treats them/talks to them like human beings and not run them down for something they had nothing personally to do with.
Customer service should then do what they can to make things right and be given a reasonable amount of time to do so.

Many customers call companies and feel they must be aggressive in order to get their way. That just pisses me off and you won't get far with me that way. It's an assumption that the company will do it's best to Not honor their warranty. My wife used to do this with others.. her and I have had words about it. I doubt she listened to me, however she has mellowed with age.

You know, in the grand scheme of things, it is only a bow. It would have been far better for the OP and for Bear if the original set of limbs had been correct. Afterall, Bear did pay an employee to do it properly, and another to inspect it! But in the end, Bear will make it right and the world will be back on track.
BigJim
http://www.bigjimsbowcompany.com/      
I just try to live my life in a way that would have made my father proud.

Kenny Henderson

I rec'd my replacement limbs today, alls well in the world. I worked with the distributor who was more than willing to offer a refund (he didn't have another set of 45# limbs in stock to replace mine). I bought replacement limbs from 3rivers archery. They are on the bow, I've taken a few practice shots with it and really like how it shoots. With the "B" riser and "#2" limbs it makes a 62" bow, perfect for me. I will admit I was not happy with the mistake made at the factory, but it was a mistake. I look forward to taking this bow to Cloverdale in a few weeks.
"Commit your way to the Lord, Trust also in Him, And He shall bring it to pass" Psalm 37:5

BillyJack1975

Glad your happy with the end outcome. For a production bow, they're great in my opinion. I've been hunting and shooting 3D with mine for 2 season and there's just something about the Kodiak takedowns that a lot of owners dig.

Alexander Traditional

Glad you got everything fixed,and all is well.

There is a local place here that actually has a few in stock,and they sure feel good!

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